Introduction

This website is operated by Vacation Provence (“we”, “us” or “our”). We take data security and adherence to data protection legislation very seriously. This privacy policy explains how we collect, store, use and disclose any personal data we collect about you when you use this website, so whether you are new to our service or a long-time user, please do take the time to get to know our practices – and contact us if you have any questions.

The personal data we collect

Generally, the type of personal data we collect is the information that we use for the functionality of our website and its services. We also collect aggregated anonymized statistical data as well as in some cases information such as your IP address and your email address (where you provide it to us in exchange for a service).

We handle no so-called “special categories of personal data”.

What we do with your personal data

To be allowed to handle your personal data, the applicable data protection legislations obligate us to have a so-called “legal basis” for each of our purposes to process your personal data. For this reason, we have drafted the below table to show our legal basis for each of our purposes.

What we do with your personal data

To be allowed to handle your personal data, the applicable data protection legislations obligate us to have a so-called “legal basis” for each of our purposes to process your personal data. For this reason, we have drafted the below table to show our legal basis for each of our purposes.

What we do (our purposes with handling your personal data)

Use of cookies to for example improve the usability of this website, provision of a personalized experience and for collecting usage statistics. We also use session cookies to improve the security of this website.

We may provide you with our newsletter information (email subscription) provided that you have requested such by submitting your email address on our website or contacted us to do so. Some of the recommendations are based on profiling on your behavior in relation to our emails.

Our legal basis

Our legitimate interest to (i) improve our website, (ii) have a secure service offering and website. If you don’t want us to store cookies on your computer, you may change the settings in your browser at any time.

Fulfillment of contract. You may at any time end the service by unsubscribing in any of the emails.

Storage time

Depending on the type of cookie. No cookie is stored on your computer for more than 6 months from the time of your website visit. See below for more detailed storage times.

Until you decide to discontinue the service (end of contract).

In addition to the above, we undertake such day-to-day measures that are necessary for businesses providing services to consumers, such as book keeping, accounting and maintaining our website security. To the extent this is not mandatory under applicable laws, we undertake these measures based on our legitimate interest. We may also analyze our customers’ behavior in order to improve our websites and services on a general level. However, such analysis will use generalized or anonymized data on an aggregated level.

Sharing your personal data

We will only share your personal data where necessary for the purposes listed in this privacy policy. This may be to other companies within our company group, government authorities and our trusted business partners. We will also share your personal data with companies (so called “data processors”) needed to deliver the services you requested, such as suppliers and vendors that will handle your personal data when providing their services to us (for example external storage).

Your personal data may be processed in different locations around the world if the parties we share your personal data with reside in a country outside the EU/EEA. Our sharing of personal data outside the EU/EEA requires certain legal ground under applicable data protection legislation. Where a country is regarded by the European Commission to be a country with adequate level of protection for personal data, this will be our legal ground. Otherwise there are three main types of legal ground on which that we may base such sharing. These are:

that the transfer is necessary for our performance of the contract with you;
that the transfer will be based on the standard data protection clauses for transfer of personal data to countries outside of the EU/EEA adopted by the European Commission (a copy of these standard data protection clauses can be found at http://ec.europa.eu/justice/data-protection/international-transfers/transfer/); and
the EU-U.S. Privacy Shield, where the transfer is made to the United States and the recipient is duly certified.

Third party providers

Please note that our website contains links to other websites and serves content from third-party providers. This privacy policy only applies to our website and our services. When you follow links to other websites, or use third-party services and products, you should read their privacy policies. Also, if you choose to contact us via social media, this privacy policy does not apply to any personal data submitted by you as part of such contact – in such case, we recommend that you read the privacy policy of such social media provider.

Your rights

According to the applicable data protection legislation, you have certain rights as a so-called “data subject”. Below, we have listed your rights. Your rights include the following:

Right to access – You are entitled to access the personal data that we handle. You are also entitled to receive certain information about what we do with the personal data. Such information is provided in this document.
Right to rectification – Under certain circumstances, you are entitled to correct inaccurate personal data concerning you and to have incomplete personal data completed.
Right to erasure – Under certain circumstances, you are entitled to have your personal data erased. This is the so-called “right to be forgotten”.
Right to restriction of processing – Under certain circumstances, you are entitled to restrict how we use your personal data.
Right to data portability – You are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used and machine-readable format from us.
Right to object – You are entitled to object to certain types of handling of personal data that we carry out. This applies to all our activities that are based on our “legitimate interest”.

Finally, you also have the right to lodge a complaint with the applicable data protection supervisory authority.

Cookies

A cookie is a small text file that is stored on your computer, some only until you close down your browser (so-called “session cookies”) and some for an extended period of time (so-called “permanent cookies”). If you do not wish to allow storage of cookies on your computer, you can change the settings in your browser. Note, however, that in a few cases some of our website features may not function properly and some content may not be displayed correctly as a result.

This website uses cookies for a number of reasons, including for provision of a personalized experience, for improving the usability of this website and for collecting usage statistics. We also use session cookies to improve the security of this website.

In some cases when using cookies, we share data with third parties. For example, we use Google Analytics and Google Adwords, services which transmits website traffic data to Google servers. Google Analytics does not identify individual users and does not associate your IP address with any other data held by Google. We use reports provided by Google to help us understand website traffic and webpage usage and optimize advertisements bought from Google’s own and other advertising network. Google may process the data in the manner described in Google's Privacy Policy and for the purposes set out above in this section. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google. To opt out of advertising features from Google use button below.

Data security

Contact information

Changes to the privacy policy